Why Zoom acquired Five9 for $14.7 billion: Enterprise wallet share and a massive buyer engagement perform

With the invest in of 59 for $14.7 billion, Zoom Video clip Communications is wading into a crowded contact centre as a services market place but is betting that it can blend platforms and merchandise like Zoom Mobile phone to grab additional business wallet share.

The acquire of Five9 will give Zoom additional heft in the business and a way into the $24 billion contact heart current market. However, there are some big players in that space presently. Cisco, Avaya, Awesome, Genesys, AWS and Twilio are all rivals in some way.

Oppenheimer analyst Ittai Kidron mentioned in a study

Read more

Web optimization software startup Moz acquired by iContact Marketing and advertising Corp., 17 years right after launching in Seattle

(Moz Image)

Website positioning program startup Moz has been acquired by email marketing enterprise iContact, a subsidiary of J2 World wide. Conditions of the offer ended up not disclosed.

Rand Fishkin and his mom Gillian Muessig launched Seattle-based mostly Moz again in 2004. The organization, at first regarded as SEOMoz, grew into 1 of Seattle’s best startups, although its journey was not always easy. Moz, which constructed a popularity for its corporate transparency, lower 28% of its workers in 2016 and went through economical struggles in 2013.

Moz was rated No. 10 on the GeekWire 200, our list of

Read more