DCF centralizes vendor products and services to better serve Kansas kids, family members

TOPEKA, Kan. (WIBW) – The Section of Kids and Relatives Services has removed two sellers to centralize and greater provide Kansas families.

In an exertion to simplify the way it gets providers to families in require all over Kansas, the Division for Little ones and Families suggests on Wednesday that its kid guidance companies method will lower the number of sellers it utilizes from four to two and do away with a standalone get in touch with centre. It reported Maximus Human Providers, Inc., and YoungWilliams Laptop have been preferred to keep on on to a new plan with products and services that will start on Oct. 1.

“We ended up wanting for partners that aided us achieve the priorities of well timed, correct, and accurate casework a proficient, fair, and experienced workforce and, a unified, 1 Kansas IV-D team solution,” Howard stated. “We think the two new suppliers suit that mold, and we glance ahead to performing with them to bring professional child guidance services to Kansas people.”

DCF reported it looked for entities that well balanced expense-effectiveness, shopper company, workforce requirements, federal and state results along with revolutionary caseload management and shopper engagement.

In accordance to the Division, each and every contractor will have representatives out there from 7 a.m. to 6 p.m. to reply calls at 1-888-757-2445. It reported this will make it possible for clients to call kid assist plans on their routine and empower them to work directly with the contractor dependable for their situation.

DCF reported Maximus was selected to address Shawnee, Johnson, Sedgwick and Wyandotte counties, which is almost half of the statewide caseload. It stated YoungWilliams will deliver provider in the remaining counties in Kansas, which is just over fifty percent of the statewide caseload.

According to DCF, Maximus will also offer infrastructure for call heart connections and an automated line. In 2022, it stated Maximus will give cellular technological know-how to the IV-D software by the start of a cellular app. It claimed the very first expression of the new contract starts on Oct. 1 and will last until Sept. 30, 2024, with selections for renewal.

“We are honored that the Kansas Section for Youngsters and Households chosen Maximus for this plan,” stated James Dunn, Maximus vice president of promoting. “We are dedicated to delivering good, expert, handy boy or girl assist providers – and will use our knowledge, improvements and most effective methods in partnership with DCF to serve the households and kids of Kansas.”

“YoungWilliams is thrilled for the option to partner with the Kansas Division for Youngsters and Families,” mentioned Rob Wells, YoungWilliams president. “We glance ahead to continuing our mission to deliver quality little one assistance services for Kansas family members.”

DCF stated it wished citizens to observe that new vendor contracts do not effects the Kansas Payment Center. It stated the KPS is a individual support that however exists and will not improve. For far more details about KPC, click Right here.

For additional information about DCF providers, click on Right here.

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